QUALITY

OUR QUALITY POLICY

To ensure the quality of our work, we are committed to the following principles:

1. Customer focus is the foundation of our business.
The products and solutions we offer our customers are based on a genuine interest and understanding of their needs and requirements. Ensuring customer satisfaction is the most important task for each and every one of us.

2. The continuity of our business is based on a long-term and trusting partnership.
Our aim is to establish long-term relationships of mutual trust with our customers, suppliers, and other partners.

3. Our most important asset is our people.
By developing our staff and our operations, we maintain our staff’s competence, professionalism, and motivation.

4. We value every colleague and their skills and experience.

5. We want to develop our operations and our skills.
We use all the feedback we receive on our activities as a basis for continuous improvement. We understand that feedback on our work strengthens our own skills and helps each of us to develop in our profession. We recognize that all development requires work, and we will ensure that we allocate sufficient time and resources to development at all levels of the organization.

6. We are committed to working in accordance with mutually agreed procedures.
In this way, we ensure that our business continues to run smoothly and profitably and that the quality of our work and products remains high.

QUALITY MANAGEMENT SYSTEM

Specim, Spectral Imaging Ltd has developed Quality Management System for its use covering design, development, manufacturing, sales and support of optical measurement devices. QMS follows ISO9001:2015 and enables more efficient operation and product management in a systematic way utilizing metrics. Specim QMS has been audited by Bureau Veritas Certification Holding SAS – UK Branch and found to be in accordance with the requirements of the management system standards.